Privacy Policy

1. Who We Are

Elevare Accountants Ltd is a limited company providing accountancy and tax services. We are the Data Controller in respect of any personal data collected through this website.

We are registered with the Information Commissioner's Office (ICO). Our registration number is ZC045088.

If you have any questions about this policy or how we handle your data, please contact us at: info@elevareaccountants.co.uk

You have the right to make a complaint to the ICO at any time: www.ico.org.uk | 0303 123 1113. We would appreciate the opportunity to address your concerns before you do so.

2. What Data We Collect Through This Website

We only collect personal data that you provide voluntarily or that is generated automatically when you use our website.

Data you provide directly:

• Your name, email address, and telephone number when you submit an enquiry via our contact form
• Any other information you choose to include in a message to us

Data you provide when downloading a free resource:

• Your name and email address when you sign up to receive a free download from us. By submitting this form you are consenting to receive the requested resource by email. You can unsubscribe at any time using the link included in every email we send.

Data collected automatically:

• Your IP address and browser type
• Pages visited and time spent on the site
• Referring website or search term used to find us
• Device type and operating system

We do not collect any special category data (such as health information, political opinions, or biometric data) through this website.

3. How We Use Your Data

We use the data collected through this website for the following purposes:

• To respond to your enquiry — when you contact us via the contact form, we use your details to reply to you
• To deliver free resources — when you sign up for a download, we use your email address to send you the requested resource via MailerLite
• To send you automated notifications — when you submit our contact form, we receive an automated notification via MailerSend confirming your submission
• To understand how our website is used — using anonymised analytics data to improve our website's content and performance
• To prevent fraud and ensure security — monitoring for unusual or malicious activity

We do not use your data for automated decision-making or profiling.

4. Legal Basis for Processing

If you become a client of Elevare Accountants Ltd, a separate Client Privacy Notice will be provided to you at the point of engagement, which covers how we handle your personal and financial data in connection with the services we provide.

5. Cookies and Analytics

This website uses cookies. Cookies are small text files stored on your device that help the website function and allow us to understand how it is used.

We use the following cookies:

Google Analytics
We use Google Analytics to collect anonymised information about how visitors use our website, including which pages are visited most frequently and how users navigate the site. Google Analytics sets cookies to collect this information. The data is aggregated and does not identify individual visitors.

You can opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-out Browser Add-on.

For more information on how Google uses this data, see: policies.google.com/privacy

MailerLite
When you sign up for a free download, MailerLite may set cookies to track email engagement (for example, whether an email was opened or a link was clicked). This helps us understand whether our resources are reaching people successfully.

Functional cookies
Our website may set cookies that are strictly necessary for the site to function — for example, to remember your cookie preferences or to enable the contact form to work correctly. These cannot be disabled without affecting the functionality of the site.

You can control and delete cookies through your browser settings. For guidance, visit www.aboutcookies.org. Please note that disabling certain cookies may affect your experience of this website.

6. Who We Share Your Data With

We do not sell your personal data. We share it only where necessary with the following:

Google LLC — for website analytics via Google Analytics. Data may be transferred to the USA under Standard Contractual Clauses. See Google's privacy policy at policies.google.com/privacy.

IONOS SE — our email hosting provider, who processes emails you send to us. Data is held within the UK/EEA.

MailerLite UAB — we use MailerLite to deliver free resources to people who sign up via our website. When you submit the sign-up form, your name and email address are transferred to MailerLite. MailerLite is based in Lithuania (EU) and processes data in accordance with UK GDPR. You can unsubscribe from any emails at any time using the unsubscribe link included in every message. See MailerLite's privacy policy at mailerlite.com/legal/privacy-policy.

MailerSend (MailerLite Group) — we use MailerSend to send automated notification emails when someone submits our contact form. MailerSend processes the name and email address submitted via the form in order to generate this notification. No data is stored by MailerSend beyond what is necessary to deliver the transactional email. See MailerSend's privacy policy at mailersend.com/legal/privacy-policy.

We do not share your data with any other third parties without your explicit consent, unless required to do so by law.

7. How Long We Keep Your Data

If you become a client, your data will be retained in accordance with our Client Privacy Notice, which sets out longer retention periods required by law.

8. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

• Right of access — request a copy of the data we hold about you
• Right to rectification — ask us to correct inaccurate or incomplete data
• Right to erasure — ask us to delete your data in certain circumstances
• Right to restrict processing — ask us to limit how we use your data
• Right to object — object to processing based on legitimate interests
• Right to data portability — receive your data in a portable format
• Right to withdraw consent — where processing is based on consent, withdraw it at any time by unsubscribing or contacting us directly

To exercise any of these rights, contact us at info@elevareaccountants.co.uk. We will respond within one calendar month.

9. Data Security

We take reasonable steps to protect your personal data from unauthorised access, loss, or misuse. These include using secure email hosting, encrypted communications where possible, and limiting access to personal data to authorised personnel only.

10. Links to Other Websites

Our website may contain links to third-party websites. This privacy policy applies only to this website. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.

11. Changes to This Policy

We review and update this privacy policy periodically. Any changes will be posted on this page with an updated date at the top. We recommend checking this page occasionally.